Anubis Talkback mic problem

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ARS
Posts: 34
Joined: Thu Aug 22, 2013 10:46

Anubis Talkback mic problem

Postby ARS » Mon Dec 14, 2020 21:48

Dear all,

I ran into a very unpleasant situation, which is not at all documented.
My Hapi/Anubis/Pyramix/Aneman config did NOT change on my mobile recording PC. It always works, the patching is the same.

I had an important recording session yesterday, and no sound from the built-in talkback mic. So, no talkback ...
The ONLY thing I had done after the last session (where everything functioned) was to test two mics in - the standalone - Anubis. Thus I had enabled the two mic preamps (instead of line level).

Now I double checked : if I enable MIC preamp ONE, the built in mic preamp for the talkback is DEAD silent !
The manual states, as does the block diagram, that line input nr4 is shared.

Update : I just discovered that this behaviour ONLY happens when you enable mic pre 1 + BOOST !!!

Can anyone verify and confirm this ?

I made an utter fool of myself, it took 30 minutes to figure this out with 25 musicians waiting. They did a few run-throughs in the meantime. Not good exposure for Merging if you ask me ...

ARS
Posts: 34
Joined: Thu Aug 22, 2013 10:46

Re: Anubis Talkback mic problem

Postby ARS » Tue Dec 15, 2020 15:10

I have found one other user that has exactly the same problem.
Must be a hardware fault ?

ljudatervinning
Posts: 93
Joined: Tue May 05, 2015 00:00
Location: Sweden

Re: Anubis Talkback mic problem

Postby ljudatervinning » Tue Dec 15, 2020 20:22

I have the same error when "boost" is enabled on mic preamp 1. Probably a bug.
Pyramix Pro 25th / Ravenna MAD
win10 Pro 1909 / Nvidia RTX 3080, 4 monitors
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ARS
Posts: 34
Joined: Thu Aug 22, 2013 10:46

Re: Anubis Talkback mic problem

Postby ARS » Tue Dec 15, 2020 21:44

A bug is not possible. We have two units. Updated both to the same firmware, plus factory reset. One unit is OK, the other one has the problem.

Something must be broken. Do you also experience more noise on mic2, at high gain, compared to mic1 ?

pepe44
Posts: 39
Joined: Sat Oct 24, 2020 12:49

Re: Anubis Talkback mic problem

Postby pepe44 » Sun Dec 20, 2020 19:42

I confirm this issue here on my Anubis too.
Boost ON in channel 1 makes TB mic silent dead.

Latest firmware 1.1.12b45672

Bertram
Posts: 14
Joined: Fri Jun 09, 2017 11:42
Location: San Lorenzo de El Escorial - Spain
Contact:

Re: Anubis Talkback mic problem

Postby Bertram » Sun Dec 20, 2020 21:13

Confirm both issue here also. Firmware 1.1.8b44345
Noise is about 4 db more on channel 2
Talkback mute if channel 1 is on boost.

pepe44
Posts: 39
Joined: Sat Oct 24, 2020 12:49

Re: Anubis Talkback mic problem

Postby pepe44 » Mon Dec 21, 2020 00:35

Bertram wrote:Confirm both issue here also. Firmware 1.1.8b44345
Noise is about 4 db more on channel 2
Talkback mute if channel 1 is on boost.


you still running on the previous firmware, try updating

Bertram
Posts: 14
Joined: Fri Jun 09, 2017 11:42
Location: San Lorenzo de El Escorial - Spain
Contact:

Re: Anubis Talkback mic problem

Postby Bertram » Mon Dec 21, 2020 11:01

Updated to firmware 1.1.12b45672 and it is exactly the same behavior:
Talkmic mutes by boost on channel 1
Channel 2 has about 6 db higher noise on high gain

pepe44
Posts: 39
Joined: Sat Oct 24, 2020 12:49

Re: Anubis Talkback mic problem

Postby pepe44 » Mon Dec 21, 2020 12:15

Indeed there is more noise on Combo 2 with both (mic 1 and mic 2) on.
I made a screenshot LINK

And here is a link to the Built in Microphone noise i have with my Anubis:
Does anyone have it too ?
I tried different sample rates and always the same.
LINK

pepe44
Posts: 39
Joined: Sat Oct 24, 2020 12:49

Re: Anubis Talkback mic problem

Postby pepe44 » Fri Jan 01, 2021 20:42

I believe merging is aware of this and maybe this month we´ll have a firmware update correcting this problems.

Ricardo Ryan
Site Admin
Posts: 2554
Joined: Wed Jul 14, 2004 12:19
Location: Switzerland

Re: Anubis Talkback mic problem

Postby Ricardo Ryan » Mon Feb 15, 2021 09:24

Hi,

I have the same error when "boost" is enabled on mic preamp 1. Probably a bug.


Was a firmware bug and has been fixed in the upcoming firmware, it will be available shortly.

there is more noise on Combo 2 with both (mic 1 and mic 2) on.


Let us verify this, we had not seen that report previously.

Best Regards,
Ricardo

Merging Technologies
Project & QA Manager
Anubis Co-Product Manager

pepe44
Posts: 39
Joined: Sat Oct 24, 2020 12:49

Re: Anubis Talkback mic problem

Postby pepe44 » Sat Feb 20, 2021 14:49

Ricardo Ryan wrote:Hi,

I have the same error when "boost" is enabled on mic preamp 1. Probably a bug.


Was a firmware bug and has been fixed in the upcoming firmware, it will be available shortly.

there is more noise on Combo 2 with both (mic 1 and mic 2) on.


Let us verify this, we had not seen that report previously.

Best Regards,
Ricardo

Merging Technologies
Project & QA Manager
Anubis Co-Product Manager


Any release date that you know of ?
The problem i have with the constant high frequency on my talkback mic is very frustrating. I use this mic a lot when recording acoustic instruments (as a room mic) and for streaming purposes. Would be great to see this problem solved.
Thanks.

Ricardo Ryan
Site Admin
Posts: 2554
Joined: Wed Jul 14, 2004 12:19
Location: Switzerland

Re: Anubis Talkback mic problem

Postby Ricardo Ryan » Mon Feb 22, 2021 19:17

Hi,

Doing all we can to relrease it this week.

If you want to tryout the Candidate let me know.

rryan[at]merging.com


Ricardo

felipefndz
Posts: 3
Joined: Sat May 22, 2021 06:45

Re: Anubis Talkback mic problem

Postby felipefndz » Sun Sep 26, 2021 18:28

Hi,

I have almost the same issue with my Anubis. When I plug a TS cable into IN 4, the talkback mic stops working.

Will this be fixed in the next firmware update?

Felipe

MusicManVocals
Posts: 1
Joined: Sat Feb 19, 2022 03:50

Re: Anubis Talkback mic problem

Postby MusicManVocals » Sat Feb 19, 2022 03:55

Curious if this is now sorted out.

Thank you.