Anubis Aneman Error

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Auswan
Posts: 1
Joined: Sun Jan 31, 2021 13:41

Anubis Aneman Error

Postby Auswan » Sun Jan 31, 2021 14:01

Hello,

I have had the Anubis for a few days and I am still becoming aquatinted with it.

I couldn't find any info on this error that I am having.

I have got the sound to work and all seems to be working as it should but I have an error in Aneman.

The Anubis has a red light next to it in Aneman matrix and says "The device has 6 active streamers. at least one of them is in error"

I've tried resetting errors, but it doesn't go away.

As I said, the unit is running as I need it to but I am wondering what is this error and is something not running properly.


Any help will be much appreciated.


Cheers

Austin

Ricardo Ryan
Site Admin
Posts: 2554
Joined: Wed Jul 14, 2004 12:19
Location: Switzerland

Re: Anubis Aneman Error

Postby Ricardo Ryan » Mon Feb 15, 2021 09:30

Hi,

It could be that the Firmware requires the latest ANEMAN version or vise-versa. Make sure that ANEMAN is the official version 1.2.3.
https://www.merging.com/support/downloads#aneman

Otherwise leave the Mouse pointer over the Anubis icon and let us know the error.

Best Regards
Ricardo Ryan

Merging Technologies
Project & QA Manager
Anubis Co-Product Manager