Please help!
I suspect that my Pyramix computer overheated and shut down completely. It can't be turned on again after a long cooling off period. Resetting the power switch on the back does not help. The blue Merging logo button on the front panel flickers once, but the computer will not reboot. What should be done? Any advise? Is there a "trick"?
Thanks for helping out.
Andreas Klein
ULTIMO Productions
Huntington, NY
Restart after overheating
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The Merging Technologies team cannot be held responsible for support queries logged on the public forums. If a support query is logged here and only here, it may not be found and dealt with by the appropriate team.
To ensure that your support issue or bug report is dealt with properly and in good time, please use the link to the tech support request form page on the Merging website.
Make sure to let us know what version you are using when you send your mail. THANKS!
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Re: Restart after overheating
It would appear this is purely a hardware issue...I'd recommend swapping out components one at a time until you narrow it down. I hate to say it, but it could be motherboard, RAM, processor, power supply. PS is the easiest, maybe begin there. Then maybe graphics card. Then you'll need to soldier on through the more painful stuff.
Good luck.....
Tim Martyn
Good luck.....
Tim Martyn
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Re: Restart after overheating
Thanks, Tim Martin, for your reply. If it turns out to be a hardware issue, I wouldn't tackle that, but send the computer for repair. This is not the first time that the Pyramix computer is too fragile to handle a possible overheating which -I heard- for other computers usually means a restart after cooling down, because those machines have preventive measures built in to avoid damaging themselves.
Andreas Klein
Andreas Klein
Re: Restart after overheating
There's nothing special about the Merging computers that makes them more or less fragile than any other PC. If anything, they're better than most. If it's overheating then you need to deal with the cause of it (i.e. prevent) and this is true of any gear - deny it appropriate cooling / ventilation and it will break, sooner than later.
Ggraemme
Ggraemme
Graemme Brown
Zen Mastering
1460 Wild Rose Drive
Gabriola Island, BC
Canada V0R 1X5
+1.604.874.9096
"A Horus, A Horus; My Kingdom for a Horus!"
Zen Mastering
1460 Wild Rose Drive
Gabriola Island, BC
Canada V0R 1X5
+1.604.874.9096
"A Horus, A Horus; My Kingdom for a Horus!"
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Re: Restart after overheating
Hi,
You could monitor your CPU temperature with a utility like this one http://www.alcpu.com/CoreTemp/
If you see that your temperature rises too high, make sure the CPU fan is well fixed and that you have enough Cpu termal paste .
Regards,
Ricardo
Merging Technolgies
You could monitor your CPU temperature with a utility like this one http://www.alcpu.com/CoreTemp/
If you see that your temperature rises too high, make sure the CPU fan is well fixed and that you have enough Cpu termal paste .
Regards,
Ricardo
Merging Technolgies
Re: Restart after overheating
Just a quick comment about the Merging PC cases.
If you have the front door closed and the unit sitting on the ground or any flat surface, the case will tend to overheat. (I've never gotten mine to shut down, but I can see how it could happen) This is because all the cool air intake is on the bottom of the case in the front. With out this cool air, the case is negatively pressurized and the air in the case does not circulate to cool the components.
There is enough air in the case to run for a long time on passive cooling, but without fresh air, the system will eventually overheat.
All the best,
-mark
If you have the front door closed and the unit sitting on the ground or any flat surface, the case will tend to overheat. (I've never gotten mine to shut down, but I can see how it could happen) This is because all the cool air intake is on the bottom of the case in the front. With out this cool air, the case is negatively pressurized and the air in the case does not circulate to cool the components.
There is enough air in the case to run for a long time on passive cooling, but without fresh air, the system will eventually overheat.
All the best,
-mark
*********************
Mark Donahue
Soundmirror, Inc.
Boston, MA
mark@soundmirror.com
www.soundmirror.com
*********************
Mark Donahue
Soundmirror, Inc.
Boston, MA
mark@soundmirror.com
www.soundmirror.com
*********************
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Re: Restart after overheating
Thanks for your advise and comments. The computer is mounted in a roadcase with suspension, so there is air flow possible from underneath as well. Unfortunately, there is no provision made to shut the computer down before any parts might melt.
Andreas Klein
Andreas Klein
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Re: Restart after overheating
Overheating protection is included in every motherboard available, mounted in a MT chassis or not.
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Re: Restart after overheating
I use a temp monitoring utility called fanspeed. It monitors several temp sensors, including drives. You can present several temperatures on a graph which allows you to see trends from startup through heavy use.
I try to remember to run it once a week so that I can check to see if a fan has died.
(I was going to say "if a fan has gone south", but that may not make sense to our colleagues in the southern hemisphere. When something dies, would you say it's "gone north" in Australia?)
I try to remember to run it once a week so that I can check to see if a fan has died.
(I was going to say "if a fan has gone south", but that may not make sense to our colleagues in the southern hemisphere. When something dies, would you say it's "gone north" in Australia?)
Re: Restart after overheating
No we still say gone south down here
Ric

Ric
Windows 7 i7 64 bit 32 GB ram, Pyramix, Horus, Tango 2, VCube SE on a seperate Win 7 i7 computer. Pyramix software V10.0.1 , Horus Firmware 3.0.1b25577