New to the Mass Core side (card is installed, keys also).
Aneman MTDiscovery won't see the card.
Any help would be appreciated.
Thank you.
Can not get the Mass Core Card to read
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The Merging Technologies team cannot be held responsible for support queries logged on the public forums. If a support query is logged here and only here, it may not be found and dealt with by the appropriate team.
To ensure that your support issue or bug report is dealt with properly and in good time, please use the link to the tech support request form page on the Merging website.
Make sure to let us know what version you are using when you send your mail. THANKS!
Re: Can not get the Mass Core Card to read
Is the masscore dongle (not Sentinel)
1. plugged in
2. Is the usb dongle installing properly
3. is the license activated to the dongle
4. have you installed and activated masscore? This is done after the PMX installation from the masscore tab in the mtsecurities panel
1. plugged in
2. Is the usb dongle installing properly
3. is the license activated to the dongle
4. have you installed and activated masscore? This is done after the PMX installation from the masscore tab in the mtsecurities panel
-
studiorecording
- Posts: 14
- Joined: Fri Oct 22, 2010 16:06
Re: Can not get the Mass Core Card to read
Thank you for the reply.
I did not receive any other dongle I just have a sentinel safenet.
It will allow me to install MassCore Windows.
I am setting up a new clean computer so I will install everything and see if this fixes the problem.
Thank you again for the assistance it is appreciated.
I did not receive any other dongle I just have a sentinel safenet.
It will allow me to install MassCore Windows.
I am setting up a new clean computer so I will install everything and see if this fixes the problem.
Thank you again for the assistance it is appreciated.
Re: Can not get the Mass Core Card to read
You can, of course, use the one shot license without a dongle, but I personally find that to be a pain.
Your best bet is to read the installation instructions very carefully.
Also, have you set the VS3 panel to boot to masscore rather than native?
Your best bet is to read the installation instructions very carefully.
Also, have you set the VS3 panel to boot to masscore rather than native?
-
Ricardo Ryan
- Site Admin
- Posts: 2554
- Joined: Wed Jul 14, 2004 12:19
- Location: Switzerland
Re: Can not get the Mass Core Card to read
Hi,
You can always consult our Knowledge Database..
https://confluence.merging.com/display/PUBLICDOC/RAVENNA+Common+issues+and+recommendations
https://confluence.merging.com/pages/viewpage.action?pageId=8257548
https://confluence.merging.com/pages/viewpage.action?pageId=19136556
Best Regards.
Ricardo
Merging Technologies
You can always consult our Knowledge Database..
https://confluence.merging.com/display/PUBLICDOC/RAVENNA+Common+issues+and+recommendations
https://confluence.merging.com/pages/viewpage.action?pageId=8257548
https://confluence.merging.com/pages/viewpage.action?pageId=19136556
Best Regards.
Ricardo
Merging Technologies