Hi there,
I've just put SP1c on to two VCube systems, both running Xena SD cards - but now when you start playback the output goes black for a few frames before playback begins. This happens both running locally (all internal sync) and with 9-pin control (and external ref).
VCube doesn't report any dropped frames, and changing the disk buffers seems to have no effect.
We've also got a third VCube here which isn't using the Xena, and on this machine the playback is fine. So I'm not sure if it's to do with the Xena card?? It's not a problem we've encountered on previous VCube releases though.
Anyone else had this problem?
Video blackout on playback start in SP1c (.51)
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The Merging Technologies team cannot be held responsible for support queries logged on the public forums. If a support query is logged here and only here, it may not be found and dealt with by the appropriate team.
To ensure that your support issue or bug report is dealt with properly and in good time, please use the link to the tech support request form page on the Merging website.
Make sure to let us know what version you are using when you send your mail. THANKS!