Official discussion forum for the Merging range of networkable converters
Forum rules
The Merging Technologies team cannot be held responsible for support queries logged on the public forums. If a support query is logged here and only here, it may not be found and dealt with by the appropriate team.
To ensure that your support issue or bug report is dealt with properly and in good time, please use the link to the tech support request form page on the Merging website.
Make sure to let us know what version you are using when you send your mail. THANKS!


Postby Gahlord » Tue Nov 13, 2018 08:04

Hey everyone,

I tried to submit this via support but the system didn’t recognize my Hapi serial number. :roll:

I used to run my Hapi into a Mac Mini with no problems, full on 96khz 16 channels at once in and out. It was a dream.

Then I started using a new macbookpro with USB-C to ethernet converter, High Sierra, and the new Aneman software.

I’ve been beset by recordings with broadband blips (lots of time in Rx soaping those out, not fun). Most recently an audio interview was ruined with 1 or 2 second dropouts every 10 seconds or so.

Has anyone else experienced these things? Do I need to start shopping for another old mac mini (will that even help?). Is there any brand of USB-C to ethernet adaptor people are using that works?

Love the Hapi when it works. But it’s suddenly causing me no end of headache! Haaaalp!
Posts: 1
Joined: Sun Feb 26, 2017 16:21

Return to Merging AD/DA Converters Hardware

Who is online

Users browsing this forum: No registered users and 1 guest