Official discussion forum for the Merging range of networkable converters
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Posts: 1
Joined: Sun Feb 26, 2017 16:21


Postby Gahlord » Tue Nov 13, 2018 08:04

Hey everyone,

I tried to submit this via support but the system didn’t recognize my Hapi serial number. :roll:

I used to run my Hapi into a Mac Mini with no problems, full on 96khz 16 channels at once in and out. It was a dream.

Then I started using a new macbookpro with USB-C to ethernet converter, High Sierra, and the new Aneman software.

I’ve been beset by recordings with broadband blips (lots of time in Rx soaping those out, not fun). Most recently an audio interview was ruined with 1 or 2 second dropouts every 10 seconds or so.

Has anyone else experienced these things? Do I need to start shopping for another old mac mini (will that even help?). Is there any brand of USB-C to ethernet adaptor people are using that works?

Love the Hapi when it works. But it’s suddenly causing me no end of headache! Haaaalp!

Posts: 11
Joined: Sun Jan 15, 2017 07:10
Location: Wilmot Township, ON

Re: MacOS, USB-C

Postby johnbeetlebailey » Mon Dec 17, 2018 22:17

I've had exactly the same problem, but with a MacPro 5,1 machine, so the issue is not the USB-C to Ethernet adapter methinks, but is related to High Sierra Ravenna driver.

I keep checking in every few days to see if there's an update, but to no avail.

I'm mixing in ProTools Ultimate 2018.10 on Mac OS 10.13.6 with the most recent Ravenna driver, and I regularly get AAE -6101 errors, and the Ravenna connection drops out.

I've had to resort to lowering the number of channels on the Ravenna bus to 8 inputs and 16 outputs, and increase the Ravenna buffer to the max (256 samples).

I've set service order in MacOS Network preferences to have the Ethernet port that is dedicated to Ravenna to the top of the list.

I've done everything I can, and I"m still getting errors.

Hopefully some of these things will help in your case?

Posts: 5
Joined: Fri Mar 29, 2019 14:23

Re: MacOS, USB-C

Postby Gio2k » Fri Apr 05, 2019 20:40

bad news mate, with a mac does not work .. I know because I also have a mac. I had to buy a Pyramix workstation :(