Hello,
I'm unable to update the firmware on my Hapi.
Currently running Firmware_3.9.0_34718 (and intending to update with the latest MaintenanceMode_v42)
Once rebooted in Maintenance mode, the web interface started from MTDiscovery or from Aneman (http://hapi_90494.local.:8080/) cannot access it. I also tried accessing it with the Hapi IP address : http://169.254.118.71/advanced/index.html (using the IP displayed on the Hapi once rebooted in Maintenance Mode), and get an error msg :
"No connection to device"
This worked fine for previous updates.
Firewall is Off.
BTW, I tried to conatact Tech support https://www.merging.com/support/tech-support-inquiries with serial number 90494 but this page tells me that "The Product Serial Number is not a valid serial number. Accepted serials: Safenet, HASP, Mykerinos, Horus & Hapi " !?
Unable to access Hapi in Maintenance Mode
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The Merging Technologies team cannot be held responsible for support queries logged on the public forums. If a support query is logged here and only here, it may not be found and dealt with by the appropriate team.
To ensure that your support issue or bug report is dealt with properly and in good time, please use the link to the tech support request form page on the Merging website.
Make sure to let us know what version you are using when you send your mail. THANKS!
Re: Unable to access Hapi in Maintenance Mode
Try these links.
Normal mode link.
http://hapi_90494.local./merging/hapi.html
Maintenance mode link.
http://hapi_90494.local.:8080/rescue/hapi.html
Normal mode link.
http://hapi_90494.local./merging/hapi.html
Maintenance mode link.
http://hapi_90494.local.:8080/rescue/hapi.html
David Spearritt
Classical and Acoustic Music, BNE, Australia
Classical and Acoustic Music, BNE, Australia
Re: Unable to access Hapi in Maintenance Mode
Thanks David 
I also got a reply from Merging in the mean time, and that solved the problem.
To access the Hapi web interface, I had to use :
http://169.254.118.71:8080/rescue/hapi.html
169.254.118.71 being the IP displayed by Hapi once booted in Maintenance mode
To access it "normally", from MTDiscovery, I had to uninstall Bonjour, reboot, and install the latest MTDiscovery version.
It's all working fine now.
I also got a reply from Merging in the mean time, and that solved the problem.
To access the Hapi web interface, I had to use :
http://169.254.118.71:8080/rescue/hapi.html
169.254.118.71 being the IP displayed by Hapi once booted in Maintenance mode
To access it "normally", from MTDiscovery, I had to uninstall Bonjour, reboot, and install the latest MTDiscovery version.
It's all working fine now.