Hi.
I am still using v5.1 LE. I have a complete working system on my desk top PC (win7 pro). I need to work whilst i am away in a few weeks , so I decided to install Pyramix and V Cube on my lap top (win 10 pro).
All installed OK,Pyramix works fine, however I have no video image on my screen in V cube, I loaded an MP4 and the the playback window is black, the audio plays fine, the same file plays OK on my desktop. I have installed Quicktime Pro onto the system, read the manual. I also exported the settings form my working system and put them onto the lap top.
Has anyone any idea what I have missed out on the set up process?
Thanks
Neil
V Cube Installation on a lap top
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The Merging Technologies team cannot be held responsible for support queries logged on the public forums. If a support query is logged here and only here, it may not be found and dealt with by the appropriate team.
To ensure that your support issue or bug report is dealt with properly and in good time, please use the link to the tech support request form page on the Merging website.
Make sure to let us know what version you are using when you send your mail. THANKS!
Re: V Cube Installation on a lap top
Which version of Pyramix (you mentioned you're using VCube 5.1)? I believe you have to match certain versions of Pyramix with certain versions of VCube.
Have you tried a different video file?
Is the MP4 file H264 encoded? (There are MP4 files, and there are MP4 files. For example, I don't think Pyramix/VCube will work with HEVC/H265 encoding.)
Have you tried a different video file?
Is the MP4 file H264 encoded? (There are MP4 files, and there are MP4 files. For example, I don't think Pyramix/VCube will work with HEVC/H265 encoding.)
Frank Lockwood, Toronto, ON, Canada
http://LockwoodARS.com
• Pyramix Native 11.1.6
• Mac Mini 6.2 (3rd Gen. Quadcore i7) - Bootcamp 6.0.6136 - Win10 Pro SP1 64 v1809
• RME Fireface 800 ASIO driver 3.125 or ASIO4All 2.15
http://LockwoodARS.com
• Pyramix Native 11.1.6
• Mac Mini 6.2 (3rd Gen. Quadcore i7) - Bootcamp 6.0.6136 - Win10 Pro SP1 64 v1809
• RME Fireface 800 ASIO driver 3.125 or ASIO4All 2.15
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- Posts: 1
- Joined: Wed Jun 01, 2016 18:35
Re: V Cube Installation on a lap top
Vcube 5.1 display doesn't work on Windows 10 period. It is using windows primitives which has been discontinued with Windows 8 and 10. Best thing is to reach the support or your reseller.