Pyramix Virtual Studio Application has stopped working

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Pyramix Virtual Studio Application has stopped working

Postby musicianroc » Fri Oct 06, 2017 05:54

Hello, guys

Recently I was experiencing something really weird. When I trim the clip or move the crossfade section, Pyramix software just crashes...

It says "A problem caused the program to stop working correctly. Window will close the program and notify you if a solution is available"

I'm using PMX 11 and I have tried to reinstall the Pyramix software and the window system as well, but nothing changes.

Does anyone has experienced the same issue?

Thank you!
Roc
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Re: Pyramix Virtual Studio Application has stopped working

Postby fl » Fri Oct 06, 2017 15:30

Without more information, the cause of your problem could be any of a thousand issues - connections to external hard drives, connections to the audio interface, corruption in your Pyramix software installation, Security settings for your drives that's changed recently, some bug introduced with a Windows update...

Which version and type of Windows are you running? Native or Mass Core? Does the crash happen with any Pyramix Project, or one in particular? How many tracks?

It could be anything from a loose connection to malware...
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Re: Pyramix Virtual Studio Application has stopped working

Postby musicianroc » Fri Oct 06, 2017 16:05

I'm using the native PMX 11. Window 10 Pro. Recently it crashes a lot, just when I try to trim something. There are only 16 tracks and I'm doing the Sourse-Destination editing.
fl wrote:Without more information, the cause of your problem could be any of a thousand issues - connections to external hard drives, connections to the audio interface, corruption in your Pyramix software installation, Security settings for your drives that's changed recently, some bug introduced with a Windows update...

Which version and type of Windows are you running? Native or Mass Core? Does the crash happen with any Pyramix Project, or one in particular? How many tracks?

It could be anything from a loose connection to malware...
musicianroc
 
Posts: 7
Joined: Mon Oct 02, 2017 16:18

Re: Pyramix Virtual Studio Application has stopped working

Postby DJS » Sat Oct 07, 2017 00:02

Yes, for the first time in years, the other day, I got a crash when SD editing from the xfade window. Win 10, PMX11 Native. Was very surprised. Keeping an eye on it.
David Spearritt
Classical and Acoustic Music, BNE, Australia
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Re: Pyramix Virtual Studio Application has stopped working

Postby musicianroc » Sat Oct 07, 2017 03:09

Yes, it really surprised me...
I'm wondering if it related to the system usage of PMX 11 or some conflict between hardware, bluetooth mouse or something like that
DJS wrote:Yes, for the first time in years, the other day, I got a crash when SD editing from the xfade window. Win 10, PMX11 Native. Was very surprised. Keeping an eye on it.
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Re: Pyramix Virtual Studio Application has stopped working

Postby ljudatervinning » Sat Oct 07, 2017 17:04

I got the same issue with Pyramix 10 Native under Win10 Pro.
It haven’t happend yet in Pyramix 11.
However, when I undo editing in Source/Destination, Pyramix Crashes.
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Re: Pyramix Virtual Studio Application has stopped working

Postby Thomas Grubb » Mon Oct 09, 2017 01:21

I've just had the same issue 3 times over the course of an afternoon with PMX11 and Win10 while adjusting the length of a clip - happens when running both in MassCore and ASIO mode. The crossfade editor is always open on a second monitor.

According to the Windows Event Log, at the time of the crash there was a problem with the Bonjour service. About to upload the log to Merging...

Cheers,
Tom
Thomas Grubb
manomusica.com
Melbourne
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Re: Pyramix Virtual Studio Application has stopped working

Postby Larry Elliott » Mon Oct 09, 2017 01:53

I too am having unexplained crashes - PMX 11 Win 10. System locks and computer needs to be restarted.

Will be interested in the comments you receive back Thomas
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