Search found 531 matches

by Ricardo Ryan
Sun Oct 28, 2018 11:31
Forum: Pyramix General
Topic: Windows 7 compatibility?
Replies: 16
Views: 1666

Re: Windows 7 compatibility?

Hi, @Ricardo Is there any technical advantage to running Windows 10 vs 7? The advantage is that the newer motherboards and configurations bring more performances and those are no longer supported under Windows 7. Otherwise Windows 7 remains a good option, but from Merging's part we have no choice bu...
by Ricardo Ryan
Wed Oct 03, 2018 08:15
Forum: Pyramix General
Topic: Windows 7 compatibility?
Replies: 16
Views: 1666

Re: Windows 7 compatibility?

Hi,

Yes we stupport Windows 7 as it is written.

"Windows 10 & Windows 7 SP1: With the Meltdown and Spectre updates"

I'll inverted the text on the announcement to make it more clear.
Plus its in the installation guide.

Regards,
Ricardo
by Ricardo Ryan
Tue Oct 02, 2018 22:05
Forum: Pyramix Native
Topic: VST3 in 11.1.4
Replies: 3
Views: 1632

Re: VST3 in 11.1.4

Hi,

We are aware of this issue with the Waves VST3 and have been in contact about this with them. We are trying to find a solution.As you probably noticed the Waveshell.vst3 contains a bunch of plugins and now they have 2 of those.

Regards,
Ricardo
by Ricardo Ryan
Tue Oct 02, 2018 22:03
Forum: Pyramix Native
Topic: 11.1.4 - Unable to acquire enough play streams
Replies: 13
Views: 3142

Re: 11.1.4 - Unable to acquire enough play streams

Hi,

The Pyramix v11.1.5 released today addresses this issue.

Best REgards,
Ricardo
by Ricardo Ryan
Sat Sep 01, 2018 09:25
Forum: Pyramix Native
Topic: 11.1.4 - Unable to acquire enough play streams
Replies: 13
Views: 3142

Re: 11.1.4 - Unable to acquire enough play streams

Hi Mark and Frank, We've managed to reproduce your "Not Enough Stream" regression issue with the Native Pack andhave been looking into it. I was hoping for a solution this week but we did not manage for solve this yet. Despite this if you want to run the v11.1 and avoid this problem we can...
by Ricardo Ryan
Wed Feb 07, 2018 12:10
Forum: Pyramix General
Topic: Thank you, Merging
Replies: 2
Views: 1841

Re: Thank you, Merging

Thanks,

Well appreciated from all our team, indeed congrats to our Support for their efforts in putting in place and maintaining such a database.

Best Regards,
Ricardo

Merging Technologies.
by Ricardo Ryan
Mon Nov 20, 2017 18:48
Forum: Pyramix General
Topic: Pyramix playback stall
Replies: 4
Views: 1293

Re: Pyramix playback stall

Hi,

When this happens what are your media sampling rate and file formats? And what is the sampling rate of the project in use?

You can always send me your Pyramix project (.pmx) and Pyramix Settings (.pms) at rryan[at]merging.com

Best Regards,
Ricardo
by Ricardo Ryan
Mon Nov 20, 2017 15:37
Forum: Pyramix General
Topic: Pyramix playback stall
Replies: 4
Views: 1293

Re: Pyramix playback stall

Hi,

I'd first recommend that you run v10.2 which is the latest official version out of the v10 release. Any reason why you don't?

We also recommend if under MassCore that you increase your VST Buffer Size (under Pyramix settings)

Best Regards,
Ricardo
by Ricardo Ryan
Mon Nov 20, 2017 15:30
Forum: Pyramix General
Topic: iZotope RX6
Replies: 12
Views: 5362

Re: iZotope RX6

Hi,

Wouldn't it be great if iZotope and Merging could work together on this though...

Lets say that we've been talking and very recently, lets see what comes up.

Best Regards,
Ricardo

Merging Technologies
by Ricardo Ryan
Thu Oct 19, 2017 15:49
Forum: Pyramix General
Topic: Multi CPU Support
Replies: 5
Views: 4196

Re: Multi CPU Support

Hi, The MassCore multi-core support option is only available with MassCore SMP key. The key will enable the VS3 Control Panel option for Core allocation, to enhance the MassCore engine performance. Slider allows the user to choose the repartition of Cores. This will benefit the VS3 plugins rather th...
by Ricardo Ryan
Thu Sep 21, 2017 15:21
Forum: Pyramix General
Topic: Can not get the Mass Core Card to read
Replies: 4
Views: 3642

Re: Can not get the Mass Core Card to read

Hi, You can always consult our Knowledge Database.. https://confluence.merging.com/display/PUBLICDOC/RAVENNA+Common+issues+and+recommendations https://confluence.merging.com/pages/viewpage.action?pageId=8257548 https://confluence.merging.com/pages/viewpage.action?pageId=19136556 Best Regards. Ricard...
by Ricardo Ryan
Thu Sep 21, 2017 15:15
Forum: Pyramix General
Topic: iZotope RX6
Replies: 12
Views: 5362

Re: iZotope RX6

Hi Ian & Frank,

We recently discovered issues when using RX4 in the FX Rack and FX Rendering with potential gaps in the processing and large offsets. Once moving to RX6 the stability was enhanced. So we'd rather recommend RX6 to RX4.

Best Regards,
Ricardo

Merging Technologies
by Ricardo Ryan
Tue Jul 18, 2017 14:47
Forum: Pyramix General
Topic: V.11 Masscore on a Laptop?
Replies: 1
Views: 1685

Re: V.11 Masscore on a Laptop?

Hi Doug, You will see on our site that for Native we recommend a Mac Book Pro. http://www.merging.com/support/pc-config We also have a configuration guide that comes with it. https://confluence.merging.com/display/PUBLICDOC/Apple+MacBookPro+13inch+Iris+late+2016++Install+guide We do not have for the...
by Ricardo Ryan
Tue May 23, 2017 14:27
Forum: Pyramix General
Topic: Naming Merging I/O
Replies: 6
Views: 4472

Re: Naming Merging I/O

Hi,

We have corrected the AD reported naming for the next Pyramix major release.

Best Regards,
Ricardo
by Ricardo Ryan
Tue May 23, 2017 14:24
Forum: Pyramix General
Topic: Encountered an improper argument
Replies: 5
Views: 5260

Re: Encountered an improper argument

Hi,

Merging is aware that the selected Media Management view can generate such error, select "list view" if you have such problem.

Best regards,

Ricardo
Merging Technologies